Privacy policy

Last updated: January 2, 2026

At crystalblac.com, your privacy is important to us. This Privacy Policy explains how Crystal Blac collects, uses, stores, and protects your personal information when you visit our website or make a purchase from us.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information: Personal Information. Such as your name, phone number, email address, billing address, and shipping address. Order & Payment Information. Details necessary to process your purchases. Payment information is securely handled by third-party payment gateways; we do not store full card or payment credentials. Website Usage Data. Including IP address, browser type, device information, pages visited, and browsing behavior. Communication Data. Information shared when you contact us via email, WhatsApp, contact forms, or social platforms.

2. How We Use Your Information

We use your information to: Process, confirm, and fullfill orders. Communicate with you regarding purchases, delivery updates, or customer support. Improve our website functionality, products, and overall customer experience. Send promotional or marketing communications, where legally permitted. Detect, prevent, and investigate fraudulent, unauthorized, or suspicious activities

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to: Enhance website performance and usability. Understand user behaviour and preferences. Improve browsing experience and content relevance. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features and functionality.

4. Sharing of Personal Information

We do not sell, rent, or trade your personal information.

Your data may be shared only with trusted third-party service providers, strictly for operational purposes, including:

  • Payment gateway providers
  • Shipping and logistics partners
  • Website hosting, analytics, and technical service providers

These third parties are authorized to use your information only to perform services on our behalf and are required to maintain confidentiality and data security.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of online transmission or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your personal data, subject to legal and operational requirements
  • Opt out of promotional communications at any time
  • To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the website. Continued use of our website after updates constitutes acceptance of the revised Privacy Policy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us through our official communication channels listed on the website.